Returns & Exchanges
At Marc Anthony, we want you to love your hair. If you are not completely satisfied with your purchase, you may return your products within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leakage during transit.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing